Tuesday, December 15, 2009

Wondering?

I just wrote a lengthy update, but the computer froze up, and I had to restart. So you're just going to get the abbreviated version now.

A week ago, it was looking like the insurance company was going to under-value our car and total it. We were warned that fleet insurance (the guy who hit me was driving a company car) is typically difficult to deal with, and we should be prepared to get a lawyer.

However, the sub-contracted appraiser assigned to evaluate our car made the other guy's insurance company's adjustor furious by not showing up for appointments he made with us, not communicating with us about it, finally showing up very late, then not sending any information to the insurance company, and not communicating with the insurance company about his supposed repeated computer problems. We found out the last part of this yesterday when Jon finally called the adjustor to learn what the insurance company's decision was. They still had not received any information from the appraiser. The adjustor was very sympathetic and apologetic. We've told everyone from the beginning about our upcoming trip and were assured this would all be settled by then. Now that's impossible. But we are going to drive our dented and scraped, but very functional Suburban to South Carolina and have it repaired there. The insurance company will provide a rental car there and will send the check to our "vacation" address. Although we haven't issued any threats, they aren't ignorant. I don't think they want to be responsible for the pain and suffering of 7 children who would have to miss being with all of their grandparents for Christmas. So now it appears that an appraiser who laid down on the job has made our claim process easier than it might have been.

6 comments:

Anonymous said...

Glad you get to come to SC for Christmas! Thanks for posting this note. I had been praying for you all this morning, and was glad to see the update. God bless you, and have a wonderful Christmas with your family!

Lisa from Greer, SC

Cynthia said...

Oh, that's great! It's always exciting to see how God works things out, even through some unlikely people and circumstances. :) I hope you have a very special Christmas!!!

Love you all,

Cousin Cynthia

Donna said...

Well, God uses even lazy people to accomplish His will! Praise the Lord!

Anonymous said...

GOD DOES WORK IN MYSTERIOUS WAYS. have a wonderful trip & enjoy the rental car.

Anonymous said...

I am so glad you get to go! I pray you will be pleased with the work done on your car. What an amazing God we have - who uses the frustrations we face to answer our prayers! Merry Christmas!
Ruth Bustamante

Anonymous said...

I am so glad you get to go! I pray you will be pleased with the work done on your car. What an amazing God we have - who uses the frustrations we face to answer our prayers! Merry Christmas!
Ruth Bustamante